<aside> ❗ Please do not start this process without first aligning with your Hive Account Manager about it.

</aside>

Setup Instructions

API account setup in Xentral

  1. In Xentral navigate to: Administration > System > API account

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  2. Within the API Account click on New

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  3. Configure the API integration settings

    1. Enable options Active and UTF8 Clean
    2. Create Designation and Password
    3. Enable all Permissions

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  4. Forward the following details to Hive

    1. User name (mentioned above)
    2. Password (mentioned above)
    3. Xentral instance URL (can be found in the browser e.g. randomtext123.xentral.biz )

Warehouse set up in Xentral for inventory sync

  1. In Xentral navigate to: Fulfillment → Warehouse management

  2. Click on New to add a new warehouse dedicated for items fulfilled by Hive.

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  3. Navigate to the newly created warehouse → Storage Locations → Create new storage location

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  4. After the new storage location creation send the Designation (e.g HIVE001) to Hive.

Project and storage structure

Please provide details on how Project is utilised within your Xentral instance. In Hive, we can filter for which project the specific Products and Orders belong.

You can opt to have a simple setup where there is no need to filter for projects or a more advanced set-up (see example below) with multiple brands and order sources. If possible, please share a basic schema on how your Xentral instance will be structured.

Standard / STANDARD project (e.g. not in use ): id=1

Brand 1 projects:

Product sources (shared across Brand 1)
id  handle             
3   B1-SHOP      

Order sources
id  handle             name
2   B1-SHOP       Brand 1 - Shopify
4   B1-AMZ        Brand 1 - Amazon
5   B1-B2B        Brand 1 - B2B
 
Brand 2 projects:

Product sources (shared across Brand 2)
id  handle             
3   B2-SHOP      

Order sources
id  handle             name
3   B2-SHOP       Brand 2 - Shopify
6   B2-AMZ        Brand 2 - Amazon
7   B2-B2B        Brand 2 - B2B

Warehouse:

Fulfillment - HIVE (id=1)

Storage locations:

B1_SL - Brand 1 storage id=1
B2_SL - Brand 2 storage id=2

Please send an email to your Account Manager using the template above.

To find the numeric Project ID (not the text identifier), see:

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