<aside> ❗ Please do not start this process without first aligning with your Hive Account Manager about it.

</aside>

Setup Instructions

Activation of Order Desk platform

Activate your Order Desk account by clicking the confirmation email received in your personal inbox.

When your credentials are active access the platform:

https://app.orderdesk.me/

Activate the integration

1. On the sidebar, navigate to Manage Integrations and search for the desired shop using the search bar.

2. Once the desired shop is identified, click on Enable.

3. Proceed to complete the login into your shop, through Order desk, in order to authorize the integration

   

Setting the integration - What to know

The configuration of each shop category with Order Desk is unique and there could be differences in the following settings:

• The type of SKU data sync (complete or partial)
• Syncing interval (Real-time, hourly, etc.)
• Timestamp of the data (Date&Time, Date)
• The possibility to Sync the inventory (Yes/No)
• The possibility to set partial fulfillment (Yes/No)

Connect with you Account Manager to receive support on setting up the different settings and evaluate the stability of the integration.